Originally from West Orange, NJ  ·  Currently based in Austin, TX

My Links:

Dylan Retino

About

I am currently working at Sensi.AI, where I own our revenue and billing operations pipeline end-to-end and use AI tools to automate, improve, and scale the process. I work cross-functionally across Product, Engineering, Finance, Customer Success, and Sales, which has given me a view of how every part of the business actually works.

I graduated from Cornell University's College of Engineering in May 2025, studying Information Science, Systems, and Technology with a concentration in Data Science and UI/UX. My interests are at the intersection of Data, Operations, and Product, and I am always looking to improve my technical and AI toolset.

Outside of work, I am a big New York sports fan and have spent 15+ years around competitive swimming, as both an athlete and a coach.


Experience

Project Coordinator, Data Operations Dec 2025 – Present

Sensi.AI · Austin, TX

Own the Agency Management System (AMS) billing operations pipeline end-to-end across 200+ homecare agency clients. Manage the data and workflow layer for our core AI voice agent, building HubSpot pipelines that track key metrics across hundreds to thousands of daily interactions. Built an internal analytics platform using Lovable and Claude that scores team performance on client calls, now used daily by the team and management.

HubSpot Claude Lovable Data Operations RevOps AI Tools
Solutions Engineer Intern Summers 2024 & 2025

AtScale · Boston, MA

Built and maintained a centralized analytics hub and dataset models for customer-facing demos. Partnered with Product and Engineering to develop onboarding documentation and streamline workflows.

SQL Analytics Solutions Engineering
Software Engineer Intern Jun – Aug 2023

REZI · New York, NY

Developed web and mobile features in Java and MySQL across backend, frontend, and database layers. Worked within a 12-person engineering team through Agile sprints.

Java MySQL Agile
Undergraduate Research Assistant Sep 2022 – May 2025

Cornell University, Civil & Environmental Engineering · Ithaca, NY

Built a Python program modeling cooling method efficiency using Cornell energy datasets under Dr. Qi Li. Designed data visualizations to communicate findings to faculty and facilities staff.

Python Data Analysis Research

Projects


Skills

AI Tools Claude, Lovable, Gemini
Data & Analytics HubSpot, Tableau, Power BI, Excel, Google Sheets
Languages Python, R, SQL, Java, HTML, CSS, JavaScript, React
Tools JIRA, Git, REST APIs, Google Apps Suite